Refund Policy

At Asia Information Technology Global Services Group (Private) Limited, we strive to provide our clients with high-quality services. We take pride in our work and are committed to ensuring that our clients are satisfied with the services we provide. However, we understand that sometimes things may not go as planned. In the event that clients are not completely satisfied with our services, we offer a refund policy to ensure that our clients are protected.

Refund Eligibility

Our refund policy applies to all services provided by Asia Information Technology Global Services Group (Private) Limited. In order to be eligible for a refund, you must meet the following criteria:

1. You must request a refund within 7 days of the completion of a projec tor milestone.
2. You must have paid for the refund requested milestone or project.
3. You must have provided clear instructions and guidelines for the project.
4. You must not have requested major revisions or changes to the project after the completion of the project.
5. The project must not be in violation of any of our terms and conditions.

Refund Process

To request a refund, please contact us at Please provide us with your name, the name of the project, the date of the project or milestone completion, and the reason for your refund request. Once we have received your refund request, we will review it and determine whether or not you are eligible for a refund.

Kindly note that all refunds will be directed to the same payment-initiated media and origin.

Refund Restrictions

Please note that there are some restrictions to our refund policy. For example, if you have hired us through a project platform such as Upwork or Fiverr, you are subject to the refund policy of those platforms and not our refund policy.

Additionally, if you have violated any of our terms and conditions, we reserve the right to deny your refund request.

Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at We are always happy to help!